Returns & Exchanges
At Ekkovision, we stand by the quality of our performance supplements and apparel, offering a 30-day window for returns on unopened or defective products. We are committed to ensuring you have the best experience possible on your fitness journey.
Check Eligibility
Ensure your item is in its original, unopened packaging and was purchased within the last 30 days to qualify for a full refund or exchange.
Submit a Request
Contact our support team with your order number and a brief explanation of the return to receive a Return Merchandise Authorization (RMA) number.
Package Your Item
Securely pack the items in their original container and clearly write your RMA number on the outside of the package to avoid processing delays.
Ship and Track
Send your return using a trackable shipping service; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing